Hey Ana! Sorry this happened to you, we are definitely in this together. My only “crime” was saving stationary and leaving it alone. Maybe a prank I did in high school is coming back to haunt me? Who knows? Other people on here is trying to figure out what did, what horrible “crime" I did to justify this lol. When I reached out they never told me what I did or how I could fix it. At this point I’m headed to other platforms because I really want to find a place to sell long term for multiple income stream purposes. On my end I’m definitely proceeding with these other companies with caution thanks to this experience.